Shipping Timeline
Estimated arrival dates don't apply to:
- Deliveries to Alaska, Hawaii, PO boxes and rural areas
- Deliveries made to U.S. territories, APO, FPO and international addresses
- Items that must be sent by ground-shipping: hazardous, flammable and oversize items as noted in the product information
- Items that are out-of-stock at the time of ordering
Please Note:
- Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
- Some items require a signature for delivery.
- For shipping-related questions, please contact us directly at 1-706-745-6095
Packages Do Not Ship on the Following Holidays
- New Year's Day
- 4th of July
- Martin Luther King Jr. Day
- Labor Day
- President's Day
- Thanksgiving
- Memorial Day
- Christmas
Returning or Exchanging Items
Every item you purchase at MOUNTAIN CROSSINGS is backed with a 100% satisfaction guarantee.
You can return or exchange your item by mail or at our
retail location, regardless of whether you made your purchase online or by mail.
In a hurry? You can expedite an exchange by placing a new order
with your bank card and returning the unwanted merchandise for credit.
Returns and Exchanges by Mail
- Please include a copy of your receipt, invoice or gift packing
list, or if you no longer have one of these, a letter with the
following information:
- Name
- Address
- Phone number
- E-mail address
- When, where and by whom the purchase was made
- Reason for the return
- Purchase price of the item(s)
- Please specify whether you would like an exchange, a repair, a refund or a bankcard credit.
- Insure the package for your protection and return to:
- MOUNTAIN CROSSINGS
- 12471 GAINESVILLE HWY
- BLAIRSVILLE, GA 30512
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